Privacy Policy

1. Introduction

Bespoke AI Studios ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Sudoku '25 Game application (the "Service").

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in the Privacy Act, which govern how we collect, use, disclose, store, secure and provide access to your personal information.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Account Information

When you create an account with our Service, we may collect the following information:

• Your name
• Email address
• Username
• Password (encrypted)

2.2 Payment Information

For premium users, we collect payment information through our third-party payment processor, Stripe. We do not store your complete payment information on our servers. Stripe may collect information such as:

• Credit card or debit card details
• Billing address
• Other information necessary to process payments

For more information about how Stripe processes your data, please refer to Stripe's Privacy Policy.

2.3 Usage Information

We may collect information about how you use our Service, including:

• Game progress and statistics
• Log information (such as access times, hardware and software information)
• Device information (such as device ID, operating system, and browser type)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Service
• To process transactions and manage your account
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze usage patterns and trends
• To personalize your experience
• To protect our rights, property, or safety and that of our users

4. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, and other partners who help us provide the Service, such as Stripe for payment processing.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review our security practices to ensure they align with industry standards and legal requirements under the Australian Privacy Act.

6. Your Rights

Under the Australian Privacy Act, you have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to the processing of your personal information
• The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Bespoke AI Studios
Website: www.bespokeAIstudios.online
Email: admin@bespokeAIstudios.online